Every Association has its challenges, but not every management team has the solutions. By working closely with the Association’s Board, the Lifestyles Property Services Management team custom fits management plans to meet those needs.
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Lifestyles Property Services, prides ourselves as Jacksonville’s newest and most professional Association Management team. Providing the highest level of customer service is our mission and our pleasure. We thank you for your interest and look forward to serving your community.
At Lifestyles Property Services, Inc., we value customer service. We believe that satisfied homeowners are more cooperative and involved with their community. Our company feels that focusing on customer service is as important as property maintenance and accounting.
Operating as an extension of the Association’s Board of Directors, our services include the following to encourage your association to function most effectively:
- Comprehensive, accurate financial reports
- In-house collection team
- Top of the line software/technology
- Professional and timely maintenance
Lifestyles Property Services, Inc. strives to tailor our management services to t the needs of each Association. Our goal is to work closely with board members to develop policies consistent with the association’s goals, assessment collections, covenant enforcement and supervision of vendors.
THE DIFFERENCE
Choosing a professional management company to manage your association is a very positive step. However, the choices are many and, unless you have a good understanding of what is required, the Board or Committee will have a very difficult time making an informed and knowledgeable decision.
Following are specific services provided by Lifestyles Property Services, Inc. which set us apart from the competition. Although many property management firms will perform some of these services, none have the staff , expertise and equipment to perform them as thoroughly and conscientiously as Lifestyles. Please use this information when creating the specifications for your professional property management company.
Each member portal offers you, as the resident, the ability to check your HOA balance, make payments, print property specific documents, and more!
- Onsite management expertise
- Manage homeowner billing, receivables and delinquency issues
- Prepare comprehensive and accurate financial reports
- Enforcement of CC&R’s, Bylaws and ARC guidelines
- Common area maintenance and inspections
- Vendor qualifying and oversight
- Obtain and manage competing bids for major repairs
- Coordination and implementation of legal activities through Association attorneys
- Work with the BOD to keep operations within approved budget
- Coordinate community programs, newsletters, and event planning
SUPPORT SERVICES
Lifestyles has departmentalized areas of support for your Property Manager. This includes fully staffed departments of accounting, in-house collections, client services and administration.
ACCOUNTING
In addition to monthly payables, receivables and financial reports, a system of checks and balances is in place to ensure that payments are made through invoice approval requiring the Property Manager’s signature.
PROVEN TECHNOLOGY SOLUTIONS
Lifestyles integrates today’s technologies as a solution to the Association’s needs. Our Property Managers have data enabled tablets in order to be more efficient, allowing our Managers to be out on property attending to the grounds and engaging with the members of the Association.
VENDOR INSURANCE
Lifestyles is aware of the dangers associated with hiring contractors without liability and workers compensation insurance. Managers are trained to request proof of insurance from contractors to protect the Association from a potential lawsuit.
ASSOCIATION INSURANCE
Lifestyles has a program to track each association’s insurance policies Expiration reports are printed monthly ninety days in advance of the expiration date to allow the manager time to solicit proposals, if necessary. Print outs are provided to district managers for tracking purposes.
FINANCIAL REPORTING
In addition to Lifestyles’s preparation of the Association’s monthly financial statement, a tracking system is in place to track auditor engagements for year-end financial reports and tax preparation as required by law and governing documents. The engagements are then monitored to completion and the required financial report mailed to the membership.
MANAGEMENT TRACKING SYSTEM
Lifestyles’s administration department tracks and monitors each Association’s requirements to file its annual business report with the State and, if required, remit payment to the proper state or government department for annual condominium fees due.
MEETING NOTICE REQUIREMENTS
Lifestyles assists in the meeting and distribution of the notice requirements that are prepared in accordance with governing statutes, maintains computer records for designated voters, and prepares sign in sheets and required proof of mailing a davits for all meetings and other mailings which are required by law.
VENDOR RECORDS
Lifestyles trains its Property Managers to re- quire W-9’s from Association vendors. The Federal Government requires back up withhold- ing from subcontractors which do not provide W-9 forms. The Association may be ned if it does not comply. 1099’s are issued to vendors and contractors in compliance with Federal laws. Checks are not issued to contractors who have not complied.
IN-HOUSE COLLECTIONS
Lifestyles has an in-house collection team, tracking accounts from the day of delinquency through the lien and foreclosure stages. Our “In house collections” saves the Association money by deciphering the difference between those unable-to-pay and those unwilling to pay. Things happen in life, and there are good people out there, that unfortunate things happen to. These people are very thankful for understanding and are more willing to work with you. When we are dealing with an irresponsive owner, an aggressive collection effort includes reminder notices each month and notices of intent to file a lien. Should a lien become necessary, title research is performed and a lien led against the property to protect the association’s interest. A collection report is provided to the property manager on a monthly basis.
OWNER RECORDS/CLOSINGS
New accounts are set up on the computer utilizing the information obtained via internet and subscriptions to the appropriate county records. This ensures that the record owner(s) names are in the Association’s records as required by most Association declarations. The closings department updates account owner information from warranty deeds to make certain the records remain accurate. Information is mailed to each new owner advising of the association’s fees and billing cycle as well as any rules and regulations information provided by the board of directors.